Support
Filmera is an AI film studio. You plan shots on a canvas, generate image, video and audio takes, cut them on a timeline and export the finished film — in the Filmera app, or from an AI assistant such as ChatGPT or Claude through the Filmera connector.
Contact us
Write to us at the address below. Include the email you sign in with and, if your question is about a project, a link to it.
In-app chat
Signed in to Filmera? Open the account menu and choose Support to message our team. Replies arrive in the same place. Open Filmera
Discord community
Ask questions, share work and hear about new features from the team and other Filmera creators. Join the Discord
Using Filmera from ChatGPT or another AI assistant
The Filmera connector (an MCP server) signs in with your existing Filmera account and works with the credits already in it. Server address: https://www.filmera.ai/api/mcp
Setup steps, the tool list and troubleshooting are in the docs:
Something isn't working
If generation, export or the connector stops working, email us with the time it happened and what you saw. Credits for a generation that fails are returned to your account automatically.